Privacy Policy

Moonshine Retreats LLC

Last Updated: July 2026

This Privacy Policy describes how Moonshine Retreats LLC (“Moonshine Retreats,” “we,” “us,” or “our”) collects, uses, processes, and shares your information, including personal information, that we collect from visitors to our website (moonshineretreats.com), including any subdomains thereof, and any other websites through which Moonshine Retreats makes its services available (collectively, the “Website”). This Privacy Policy also describes what choices you have in managing your personal information.

We appreciate your using Moonshine Retreats and understand the importance of your personal privacy. This Privacy Policy is designed to provide consumers (“you” or “your”) who use our Website with tools to help understand and control the collection, use, and sharing of that personal information.

Moonshine Retreats reserves the right to modify this Privacy Policy at any time. If we make revisions that change the way we collect, use, or share personal information, we will post those changes here. You should review this Privacy Policy periodically to keep up to date on our most current policies and practices. We will note the effective date of the latest version at the end of this Privacy Policy.

The Types of Information We Collect

For the purpose of this Privacy Policy, “personal information” means information connected to your name. For individuals who become registered users of the Website or otherwise transact on the Website, this includes information such as email address, telephone number, home address, and zip code. Personal information may also include information you provide to us including: credit card information, transaction history, property location, and information about traveling companions.

Other information we may collect includes:

• Behavioral or demographic attributes, when tied to personal information

• Transactional data based on past booking behavior, when tied to personal information

• Data from marketing opt-in lists, consumer surveys, or publicly available information

• Unique IDs such as cookies placed on a computer, or mobile/device IDs

• Internet Protocol (IP) address and information derived from IP address such as geographic location

• Device information such as browser type, operating system, and user-agent strings

• Behavioral data such as advertisements clicked, content viewed, and date/time of activities

• Web search terms used to locate and navigate to our Website

How We Collect Information

By Asking

We may collect personal information by asking you to provide it directly. For instance, when you make a booking, submit an inquiry, or join Moonshine Retreats as a property owner.

Cookies

We may use cookies — small text files that reside on your device — to identify you as a unique user, measure activity, and personalize your experience. If you choose, you can set your browser to reject cookies or delete them manually. However, doing so may affect your ability to access and use certain features of the Website.

Web Beacons

A web beacon is an electronic file on a web page that allows us to count and recognize users who have visited that page. Web beacons may be used in HTML-formatted emails to determine responses to our communications and measure their effectiveness.

Web Server Logs

Web server logs are records of activity created by the computer that delivers webpages to your browser. These logs may record information such as your IP address, the search term you entered, or the link you clicked to reach the Website.

Third Party Data Sources

We may receive marketing information from third parties, such as vendors, commercial partners, data providers, and data partners. This may include information from customer lists, website memberships, or other information created from third-party technology.

SMS / Text Message Communication

A2P Compliance Notice: The following section governs our SMS communication practices and is required for compliance with A2P 10DLC messaging regulations.

By providing your phone number when submitting a booking inquiry or completing a reservation on our Website, you agree to receive SMS text messages from Moonshine Retreats LLC related to your booking or inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

We do not sell, rent, or share your personal information, including your phone number and SMS consent data, with third parties for marketing or lead generation purposes.

How We Use Information

Our primary purpose in collecting personal information is to provide visitors with products, services, and information that may be of interest. We use your personal information to:

• Complete or process bookings and send confirmations and receipts

• Fulfill booking requests and assist in travel planning

• Provide property owners with information regarding their vacation rental and booking performance

• Recognize you when you return to the Website

• Notify you of updates to your account, products, and services

• Answer questions and respond to customer service requests

• Monitor Website usage and performance

• Improve and enhance the Website for optimal user experience

• Advertise and market our products and services, including targeted advertisements

How We Share Information

Service Providers

We may share information with third-party service providers who perform business functions for Moonshine Retreats, such as arranging housekeeping services, maintaining our databases, or distributing communications.

Law Enforcement and Legal Process

We may report to law enforcement agencies any activities we reasonably believe to be unlawful, and may disclose your information to the extent required by a valid court order or applicable law.

Business Transition

In the event that we, or any portion of our assets, are acquired or we undergo another business transition, your information may be transferred to the acquiring company or surviving entity.

Marketing

We may disclose personal information to third-party service partners for executing offline and online marketing campaigns. We do not sell your personal information to third parties for their own marketing purposes.

How We Secure Personal Information

We take reasonable and appropriate measures to help keep your information secure and to prevent it from being disclosed to unauthorized individuals. While we follow reasonable procedures to protect the information in our possession, no security system is perfect, and we cannot guarantee that your personal information will remain secure in all circumstances.

Your Privacy Choices

Data Access and Portability

You may request copies of your personal information held by us. You may also be entitled to request that we provide your personal information in a structured, commonly used format or transmit it to another service provider where technically feasible.

Data Retention and Erasure

We retain your personal information for as long as necessary to fulfill our contractual obligations, fulfill your requests, and comply with legal requirements. To request erasure of your personal information, contact us at info@moonshineretreats.com. Please note that we may retain certain information as required by law or for legitimate business purposes such as fraud prevention.

Opting Out of Email Communications

If you do not want to receive commercial emails from us, click the “unsubscribe” link at the bottom of any commercial email. Please note that we may still send you transactional or relationship-based emails.

Opting Out of SMS Communications

To opt out of SMS messages, reply STOP to any message you receive from us. For assistance, reply HELP or contact us at info@moonshineretreats.com.

How We Communicate With You

If you have questions or concerns regarding this Privacy Policy, or if you would like to opt out of our use of your personal information, you may reach us at:

Your California Privacy Rights

Under California Civil Code sections 1798.83–1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for direct marketing purposes. That notice will identify the categories of information shared and include a list of third parties and affiliates with whom it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please contact us at the address above.

Miscellaneous

Children

We do not intentionally collect information from, and do not tailor any marketing efforts to, children under 18 years of age.

Other Websites

Our Website may link to third-party websites. We are not responsible for the content or privacy practices of third parties, and information collected by third parties is not governed by this Privacy Policy. We encourage you to read the privacy policies of any third-party websites before submitting personal information.

International Operations

Moonshine Retreats is based in the United States. If you are visiting from outside the United States, please note that any personal information you provide may be transferred to and processed in the United States. By providing your personal information, you consent to such transfer and processing as described in this Privacy Policy.